SHIPPING & RETURNS
Return & Exchange Policy
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Only items ordered/placed online through Ljboutique.com will qualify for a refund of any kind. Products that are damaged or defective are subject to a full refund minus shipping expense. To qualify for a return, you must email sales@ljbla.com within 7-10 days of receiving the products.
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RETURN ADDRESS:
LJB
6320 Van Nuys Blvd #310
Van Nuys Ca 91401
To apply for a refund you must send a photo of the defective/damaged item with a description of what happened to refunds@LJB.com.
Emptied or refilled products will not qualify for any refund.
All products must be in their original and respective packaging.
After the merchandise is received by LJB, and subject to verification of the purchase and condition of merchandise we shall process a refund within 10 working days of receipt of the merchandise.
Refunds of payments charged to the Cardholder’s credit/debit card will only be credited back to the Cardholder’s credit/debit card account, which was used to pay for the original order.
Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit/debit card account as that is managed by the Cardholder’s issuing bank.